Refund and Return Policy
Your total satisfaction is extremely important to us!
30-Day Returns for Unopened Products
If you would like to return your purchased product, we offer a 30-day full refund for any unopened items. You will be responsible for return shipping expenses. For example, if you purchased 12 bottles of Modifilan and opened one bottle, you could send back 11 bottles and we would refund you for the price you paid for those 11 bottles. Please save your proof of purchase such as a screenshot of your email-receipt or a photo of the packaging receipt.
How to return unopened products:
- Send us an email or call us.
- We will email you a return shipping label.
- Ship us the unopened product.
- Once we’ve received the product, we will refund you what you initially spent on the purchase minus the return shipping expense.
Refunds for Defective Products
We offer full refunds for products that are defective or damaged due to our fault, regardless of whether the product is open or not. We will cover return shipping expenses as well.
How to get refunded for defective products
- Let us know what the defect was by phone or email.
- We’ll refund you what you spent on your order.
Sea Fresh Naturals LLC reserves the right to warn, limit or decline returns or exchanges. All Non-Receipt returns are subject to a refund verification process. Customers are encouraged to retain their purchase receipts, online order receipts and e-receipts. All decisions regarding returns are subject to applicable laws. Sea Fresh Naturals LLC has the authority to make a final decision for all returns.